1. Introduction
Double P Development ("we," "us," or "our") operates the website doublepdevelopment.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a form to request our services.
By using our website, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our website or submit your personal information through our forms.
2. Information We Collect
Information you provide directly
We collect information you voluntarily provide when you fill out a contact form, request a consultation, or subscribe to our newsletter. This may include:
- First and last name
- Business or company name
- Email address
- Phone number
- Service of interest and project details
- Preferred contact time and timeline
Information collected automatically
When you visit our website, certain information is collected automatically by our analytics tools, including:
- IP address (anonymized)
- Browser type and version
- Pages visited and time spent on each page
- Referring URL and traffic source
- Device type and operating system
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and schedule consultations
- To deliver the services you request and manage your account
- To send service-related communications and updates
- To send our newsletter, if you have subscribed (you may unsubscribe at any time)
- To improve our website and understand how visitors interact with it
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Third-Party Services
We use the following third-party services on our website. Each has its own privacy policy governing how your data is handled:
- Google Analytics & Google Tag Manager — Used to analyze website traffic and measure marketing performance.
- Google Fonts — Used to load the Montserrat and Inter typefaces. Connecting to Google's servers may log your IP address.
- Calendly — Used on our consultation scheduling page, if you choose to book through the calendar widget. Calendly's privacy policy applies to any information you submit there.
- WhatsApp (Meta) — If you contact us via the WhatsApp button, your message and phone number are handled under Meta's privacy policy.
We are not responsible for the privacy practices of these third-party providers.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specifically:
- Form submissions are stored in our email system and retained for up to 3 years unless you request deletion.
- Newsletter subscriptions are retained until you unsubscribe.
- Analytics data is retained according to our Google Analytics data retention settings (default: 14 months).
- Client project data is retained for the duration of the engagement plus 5 years for accounting and legal compliance purposes.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS (SSL/TLS) encryption for all data in transit.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal retention requirements.
- Opt-out of marketing: Unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email or contacting us directly.
California residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete that information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, please contact us using the details in Section 12.
To exercise any of these rights, please contact us at: info@doublepdevelopment.com
9. Links to Other Websites
Our website may contain links to third-party websites. These sites have their own privacy policies, and we have no control over or responsibility for their content or practices. We encourage you to review the privacy policy of any website you visit.
10. Children's Privacy
Our services are directed exclusively at businesses and professionals in the residential construction industry. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when the policy was last revised.
We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Double P Development
info@doublepdevelopment.com
doublepdevelopment.com